Malaysia Digital Arrival Card Frequently Asked Questions
No, the Malaysia Digital Arrival Card has replaced the landing card for Malaysia. It is intended to reduce time and hassle and be quicker and simpler than the landing card.
You must now complete the Malaysia Digital Arrival Card registration online prior to departure, in place of filling out a paper landing card aboard the aircraft.
If you have two passports due to dual-nationality, you must choose the passport you will use to travel, to enter the country. There cannot be any inconsistencies between the approved Malaysia Digital Arrival Card and the passport information provided on the Malaysia Digital Arrival Card application.
Updates and notifications of the Malaysia Digital Arrival Card application will be sent to you via email, to the email address you provided when completing the application.
If you have questions or want to verify the status of your Malaysia Digital Arrival Card application contact us here
All major payment methods are accepted. The application fee can be paid by credit card or debit card through our secure online payment system. If you experience any issues, please reach us at info@etacard.com.
The CVV/CVC/CVC2 number refers to the three or four-digit number printed on the back of your credit or debit card, immediately after the card's account number. For American Express, the four-digit CVV number is printed on the front of the card above the account number.
If you experience any problems, please contact us at info@etacard.com.
Once the application has been submitted and payment has been made, you’ll receive a confirmation email. Note that sometimes this message could be redirected to Spam/Junk mail inboxes.
Carefully check your email inbox before contacting us via email at info@etacard.com.
The decision to grant or deny visas is entirely at the discretion of the government authorities.
In the rare case that a Malaysia Digital Arrival Card application is rejected, you can contact us to request a full refund.
We strongly recommend that all applicants check the information they provide in their applications carefully before submitting them. Taking a few minutes to revise your details before submission is essential.
Any errors in the data provided can result in the rejection of the Malaysia Digital Arrival Card application. All information given must exactly match the travel document (passport) supplied. If you have already submitted your Malaysia Digital Arrival Card application form and later realized that it contains incorrect information, please contact us immediately at info@etacard.com.
If you have already submitted your Malaysia Digital Arrival Card application form and later realized that it contains incorrect information, please contact us immediately at info@etacard.com.
It’s not mandatory to print the Malaysia Digital Arrival Card: you can simply display the approval confirmation on a mobile device. Nevertheless, we advise you to print a copy to carry with you in the rare case of a problem with the electronic system.
Disclaimer: This Website is a professional travel agency that aims to help individuals and companies complete the necessary travel document requests for short-term stays. There is a service fee, which includes expert help and assistance, and the fees charged by the Government. malaysia.etacard.com is not affiliated with the Government or its sponsors. An application can also be submitted for a lower cost through the Government’s website here, though this would be without our professional review and expert service.
malaysia.etacard.com belongs to ETA Card FZ-LLC, VUNE0174 Compass building - Al Hulaila, AL Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirate. We are a private agency who assists individuals to apply for travel documents. We are not affiliated or endorsed to any Government, nor do we provide legal advice, but we bring travelers specialized support about the application process for a private fee.